1. Elite Rehab, herein after the Company, rents Game Ready products on the following terms and conditions and will not accept or be bound by other conditions so far as they conflict with the following.
  2. The Hirer, or the Medical Professional authorised to order product on their behalf, shall provide all necessary information outlined on the rental form or in writing prior to the rental period commencing.
  3. Payment in full is required prior to delivery unless otherwise agreed in writing by the Company. The Hirer must provide the Company with valid credit card details for the duration of the rental period. The Hirer accepts and authorises that any additional charges will be taken by the Company using the payment details provided.
  4. The period of hire commences from the date of delivery. The Hirer is responsible for contacting the Company to confirm collection at least 48hrs prior to the collection date given on the receipt.
  5. The Company is and shall remain the owner of all rental goods at all times.
  6. RISK OF LOSS OR DAMAGE will be the responsibility of the Hirer from the time of delivery until the collected by the selected courier for return to the Company. The Hirer undertakes to fully insure all products for the rental period for replacement retail value. The Hirer is responsible for any and all damages and repair costs that may arise from the misuse of the product during the rental period. If returned equipment is damaged due to being incorrectly repackaged or labelled as per the instructions, the Company will notify the Hirer in writing and it will be the Hirer’s responsibility to pay full repair costs of the equipment. If the equipment cannot be repaired, the hirer will be responsible for the retail replacement cost of the equipment damaged or missing.
  7. The Company shall not be liable for any delay in delivery.
  8. All goods shall be delivered and collected using the Company’s specified courier. The Company reserves the right to charge theHirer for any special delivery arrangements (Saturday delivery €20) or missed collections (€20) if the equipment is not available for collection.
  9. In the event delivery is delayed from the date specified on the order, the period of hire will be adjusted accordingly as will the date of collection of the hired products. No refund for early return will be made unless agreed by the Company.
  10. In the event the Hirer wishes to extend the rental period, notification of this must be made to the Company and confirmed in writing no less than 48hours prior to the specified collection date.
  11. Payment for any extension to the rental period will be processed using the card details provided on the rental form at the time of the request to the Company.
  12. The Hirer must contact the Company at info@eliterehab.ie at least 48hrs prior to the specified collection date to confirm the collection address and to allow sufficient time for the Company to book a courier collection. If the Hirer fails to contact the Company as above to confirm the equipment is available for collection on the specified collection date (as per the instructions within the information pack) a late return charge of €50 will be applied if the goods can be collected or returned within 48hrs of the specified collection date.
  13. If after 48 hours of the specified collection date the goods have not been collected or returned to the Company, an ongoing fee of €150 will be charged for any period up to 14 days from the specified collection date.
  14. Any information given by the Company relating to the clinical application of the rented Game Ready products is in no way to be construed as a substitute for professional medical advice. The Company advises all Hirers to consult with a registered medical professional regarding the suitability, correct application and use of the product prior to using the product.
  15. Liability – In no event will the Company be liable to the Hirerfor any incident orinjury, indirect or consequential damages however caused, whether by negligence or otherwise.
  16. Indemnity – The hirer agrees to indemnify and hold harmless the Company from and against all claims, damages and costs including legal expenses arising out of the Hirer’s use of the equipment. The Hirer agrees to take full responsibility for the proper use and care of the equipment during the rental period so that it is returned in the same condition as when received.
  17. No personal information supplied to the Company will be intentionally shared with any unauthorised third party without the express consent of the Hirer.